Updated 12 April, 2021
Your privacy is critically important to me. At HEN, I have a one fundamental principle:
- To use your information to provide a safe, efficient environment to allow you to purchase my goods with the least amount of fuss possible. I hate fuss – so I try to keep it away from my website.
Who is HEN and What This Policy Covers
Hi there – this page is HEN Jewellery – run by little ole me, Niamh Morrison. I am a sole proprietor working in West Cork Ireland making beautiful jewellery inspired by my love of my surroundings.
I can be reached at;
- My website. That’s it – I promised no fuss.
Information I Collect
I only collect information about you if I have a reason to do so–for example, to sell you jewellery, communicate with you regarding an order or query, or to make my website better.
I retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number and billing information. Such information is only collected from you if you voluntarily submit it to me and is only collected when you submit an order with me.
Like most websites, I gather statistical and other analytical information (via cookies) collected on an aggregate basis of all visitors to the website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Purposes for which I hold your Information
I use the Non-Personal Data gathered from visitors to the website in an aggregate form to get a better understanding of where my visitors come from and to help me better design and organise my website.
I will process any Personal Data you provide to me for the following purposes:
- to provide you with the goods or services you have ordered;
- to contact you if required in connection with your order or to respond to any communications you might send to me;
- to keep you informed of updates to any orders you may have
Disclosure of Information to Third Parties
I will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required for us to provide you with a service. This includes third party mailing services with Mailchimp and payment processing services Paypal and Stripe. In all such circumstances, the third party is bound by similar data protection requirements, and your data is not used for any purpose unconnected with the service you purchase from us.
A quick note regarding PayPal and Stripe – I do not store your financial information. I merely send on the financial information to the payment processor to process the payment. The only information I will store is the fact that the payment was successfully processed and the details of the purchase.
Your Personal Data is held on secure servers at our web host (located here in Ireland). I also create a backup of all order data and that backup is stored in another location that is also encrypted and secured. The nature of the Internet is such that I cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, I will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
Updating, Verifying and Deleting Personal Data
I am required by The Revenue to retain records of sales on my website, any other data I can certainly update or delete for you. If you have decided to be removed from my mailing list, please contact me at firstname.lastname@example.org
I cannot believe you made it to the end of that long-winded bit of necessary drivel. I applaud you – I couldn’t bring myself to do it – it actually took me a month to get up the nerve to read it myself. Well done you – go get yourself a biscuit – you certainly earned it!