FAQ

I want you to be 100% happy with your purchase and your experience shopping with me. In case you are not 100% satisfied with the purchase, or simply change your mind, I would be happy to refund any unworn goods within 14 days from the day order received. The item you wish to return would have to be unused and in the same condition as received, with its original packaging / box.

I want you to be 100% happy with your purchase and your experience shopping with me. In case you are not 100% satisfied with the purchase, or simply change your mind, I would be happy to refund any unworn goods within 14 days from the day order received. The item you wish to return would have to be unused and in the same condition as received, with its original packaging / box.

Due to their nature, one-of-a-kinds and spinner rings cannot be returned. However, contact me and let’s see if we can work something out.

There are NO returns or exchanges on custom orders or One of A Kind work. But if you aren’t happy, please get in touch and lets see if we can work something out.

If you find yourself needing to replace a missing earring, let me know.  If you can, email me a photo of the earring you have left.  In most cases, I’ll ask you to send it to me, and then I’ll either make a replacement to match or I’ll send you a new pair.  Charge is usually half price of the earrings.

To prevent your new sterling silver jewellery from tarnishing, wear it. You should keep your sterling silver out of moist areas, such as your bathroom. Sterling silver doesn’t like hot tubs, pools or sometimes the ocean. For silver that is dull, filmy, or not yet discoloured, mix a few drops of mild dish soap with warm water and dip in a soft cloth. Rub the jewellery, then rinse in cool water and buff with a cloth until dry. If your sterling silver becomes discoloured you can polish it with a silver polishing cloth.

The copper in your jewellery can be cleaned with a 0000 steel wool – usually found in hardware stores.

If you are interested in purchasing a ring, please check out my Ring Sizing page. My ring sizes are in Irish/UK – for a conversion to US sizes please check here.

Please note that most of my rings cannot be sized after they are made – this is especially true for the spinner rings. I cannot adjust the size after I make it – if the size is wrong, I will have to make the ring again.

I created a little video for measuring your hand for a bangle. I hope you find it helpful. Its over on my new YouTube Channel https://youtube.com/shorts/M-oYB6abUFQ

Your jewellery is to be enjoyed and worn. If something happens to it or you need an adjustment, please get in touch. It usually won’t cost anything to get you back to enjoying your jewellery again.

At this time, I am not able to take on Custom projects.

Your jewellery will come in a gift box. If you require more than one box, (say you have two pairs of earrings and each are for a different person) please mention that when you check out or get in touch.